1) Members can log in to make purchases (non-members can also place orders without logging in).

2) Choose desired products.

3) Select quantity and add to cart.

4) After completing shopping, click on the shopping cart icon in the top right corner to proceed to the payment page.

5) Enter your personal information and shipping details, and choose a payment method.

6) Review the order and complete the transaction.

You do not need to register to make a purchase on our website. Simply click "Proceed to Checkout" in "My Shopping Cart" to complete your purchase immediately.

However, if you wish to have a faster shopping experience in the future or convenient access to your order history, you can create an account before checking out. It only requires a simple registration of your name and email address. Click here to create an account now .

Enjoy free shipping for orders of HK$300 or above after discount.

If the discounted order amount is less than HK$300, HK$30 shipping fee will be charged.

We use SF Express for deliveries in Hong Kong and Macau. During the purchase process, you can choose to have your order delivered to an SF Smart Locker, an SF Station or a residential or commercial address of your choice. Please refer to the SF Smart Locker and SF Station addresses.

It usually takes 2-5 working days for delivery.

Remote areas in Hong Kong may require an additional 3-5 working days for delivery. These locations are mainly areas outside of major urban areas, including but not limited to: Hei Ling Chau, Cheung Chau, Discovery Bay, Lamma Island, Lantau Island, Ma Wan, Peng Chau, Po Toi Island, Soko Islands, Sunshine Island, and Park Island.

For orders of HK$800 or above after discount, the orders shipped to Asia regions (such as mainland China, Taiwan, Singapore, Malaysia, Thailand, etc.) will be provided free shipping.

If the discounted order amount is less than HK$800, HK$100 shipping fee will be charged.

*Mer-Veille uses the “e-Express” service. Due to variations in air transportation and customs clearance in each country, delivery methods and times may vary based on the region. Neither Mer-Veille nor the delivery service company can provide an exact delivery time for the products. However, the general delivery time is estimated to be 14-21 working days. You can also check the delivery status by contacting us, and we will let you know the latest updates.

*In case of non-delivery, we will arrange a full refund and take back the goods.

We are currently not accepting orders outside of Asia. If you have special needs, please contact us.

When your items are ready for shipment, you will receive a "Shipping Notification" email containing information about the delivery service company and tracking details for your order.

You can use the the online waybill tracking system of the delivery service company (SF Express) to check the latest status of your order.

You can also log into your account online to check the status of your order at any time. Simply log in with your registered email and password to access an overview of your past orders. You will be able to see order numbers, order dates, payment status, shipping status, and order totals. If you choose to view individual orders, you can also see detailed information about the goods ordered and the delivery address.

The online store currently accepts Mastercard, Visa, and American Express credit cards.

Please select "Bank Deposit" on the checkout page. After successfully placing your order, transfer the total amount of your order to the following bank account. Once completed, please Whatsapp the "Bank Transfer Receipt" along with your order number to (852) 5508 9553 for order processing. Interbank transfers typically take 1 working day to process.

The following is the bank account information:

Account name: MERVEILLE LIMITED

Bank of China: 012-916-2-026832-3

Please select "FPS" on the checkout page. After successfully placing your order, transfer the total amount of your order to the following FPS account. Once completed, please Whatsapp the "Transfer Record" along with your order number to (852) 5508 9553 for order processing.

Account name: MERVEILLE LIMITED

FPS Identifier: 163617723